These guidelines cover the utilization of the following areas:
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Holding Area One (1) – Hospital Driveway
Serves as the Initial Waiting Area for all patients entering the hospital except for emergency cases.
The following shall be accommodated:
- Patients for OPD Consultation
- Dialysis patients
- Ambulatory patients
- Patients for OPD Diagnostics and Laboratory Examinations
- Suppliers and Collectors
- Patient’s Visitors/Relatives
Note: Entry point: Glass door (Besides the Industrial & Occupational Medicine Office)
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Triage Area One (1) – Hospital Ground Floor (Glass Door)
Initial screening shall be conducted by the designated person or the Triaging Officer/Resident on Duty by:
Screening for COVID-19 and other related cases:
- Taking of temperature and necessary vital signs
- Filling out of the Screening form and other history taking materials
- Clearance from the Triage Area One (1) shall be given to all patients that will be referred to Triage Two (2) for further screening, processing of documents and consultation.
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The signed Clearance Form shall serve as the entry pass to the following areas:
- Triaging Area Two (2) (3rd floor Auditorium or 4th Floor Regular Clinics)
- Dialysis Units 2nd & 7th floor
- Ancillary Services
- Ambulatory Unit
- Other support areas with direct patient interactions (Medical Records, PT-Rehab, Pharmacy, CSR etc.)
- For suspected COVID-19 patients, referral to Emergency Room shall be conducted and DOH recommended algorithm shall be applied.
Note: Radio Communication shall be used for proper channeling of patients from one triage area to another.
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Triage Area Two (2)
- 3rd Floor Physical Therapy & Rehabilitation Medicine (Glass Window)
- Dialysis Units - 2nd & 7th floor
- Ancillary Services - Ground floor
- Ambulatory Unit – 3rd floor
The following activities are conducted here:
- Registration of all patients to Hospital Information System
- Verification of clearance form for its completeness.
- Processing and approval of all HMO’s and other Guaranteed Letters (GL)
Note: HMO & Guaranteed Letter (GL) from PCSO and DSWD shall be processed prior to the consultation and performance of Ancillary Services.
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Holding Area Two (2)
- 3rd Floor Hospital Auditorium – Patients for OPD Consultation
- 7th Floor Dialysis – vacant space in the 7th Floor
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Designated areas - Ancillary Services
- The above areas shall serve as the final waiting area for all patients
- Educational Video Presentation or Hospital Promotional Advertisements shall be played as part of the hospital’s health teaching and marketing.
- Countersigning by the respective personnel shall serve as a clearance before leaving the area.
- The signed clearance form shall be presented to the Security Guard on duty before leaving the hospital premises.
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OPD Clinics
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Improvised Clinics (Tent)
- Area for the consultation of patients provided with tables, chairs, and other materials in the clinic.
- Structurally prepared for consultation with partition between Doctors and Patients
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Regular Clinic Rooms
- Area for the consultation process
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Donning and Doffing Areas
Separate areas for wearing and disposing of PPEs